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Frequently Asked Questions

    • How do I get my discounted membership for signing up in July?

      If you were a 2019 member, and you are signing up for the Platinum or Gold tiers, then you will automatically be charged the discounted price, $130 and $80, respectively.


    • Where do I get my coupon codes for my discounts and gift selection?

      Your codes will not be e-mailed to you, but can be found on each tier’s membership page. Once the status has been updated to Completed, you can visit the Membership page to get your 2020 Premier Guild Coupon Codes.


    • I joined the 2020 Premier Guild in July, when will I receive the 20% Coupon Code?

      All 2020 Premier Guild Members who joined in July 2020, will receive the 20% Coupon Code in August 2020.


    • Can I select a 2019 gift as my free gift?

      No, but if we have extras after they ship later this year, you can purchase them if you are a 2020 member.


Frequently Asked Questions

  • How do I get my discounted membership for signing up in July?

    If you were a 2019 member, and you are signing up for the Platinum or Gold tiers, then you will automatically be charged the discounted price, $130 and $80, respectively.


  • Where do I get my coupon codes for my discounts and gift selection?

    Your codes will not be e-mailed to you, but can be found on each tier’s membership page. Once the status has been updated to Completed, you can visit the Membership page to get your 2020 Premier Guild Coupon Codes.


  • I joined the 2020 Premier Guild in July, when will I receive the 20% Coupon Code?

    All 2020 Premier Guild Members who joined in July 2020, will receive the 20% Coupon Code in August 2020.


  • Can I select a 2019 gift as my free gift?

    No, but if we have extras after they ship later this year, you can purchase them if you are a 2020 member.


  • I was a 2019 member but I did not select my free gift, can I select it now?

    Yes, please contact customer service: customerservice@diamondselecttoys.com