To accommodate the overwhelming demand for our Convention Exclusives, our servers are being upgraded to satisfy our customer’s needs. We thank you for your patience and will open pre-orders again once this has been resolved. In addition, we will send out an email notification to all our Premier Guild members informing them of the new pre-order dates.

Our team is working hard to provide you with exceptional customer experiences. As always, we thank you for your continued support of Gentle Giant Ltd.

Please do not hesitate to contact customer service if you need additional information. Our business hours are 9am to 5pm Pacific Time, Monday through Friday.

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