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Please Note: Important Change to Placing Orders

As a result of our research on how to most efficiently process orders through our system in conjunction with our fulfillment warehouse:

Effective immediately, we are limiting each order to one (1) sku/item per order.

By doing so, this allows Gentle Giant Ltd. and our fulfillment warehouse partner to process orders most efficiently and most expediently.

This change will also have a positive impact on the My Rewards Program; since reward points are only accumulated when an order is complete. If you had several items on an order and not all the items were available you would not be credited for the order until all items had shipped.

As part of this change, we will also take all existing orders with remaining pre-ordered items that have not been fulfilled and place each one on a separate order.

If you need additional information, please feel free to contact our Customer Service Department via email at customerservice@gentlegiantstudios.com or phone 818.504.3555 from 9am to 6pm PST Monday through Friday.

Only one item per order

To view your shopping cart click here.

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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).